Switch to Nurses First

Why switch to Nurses First?

You too can take advantage of the long term benefits of being a Nurses First member. Our range of banking products and services is specially tailored for nurses and health professionals, and our low fees, convenient access and better customer service makes us an increasingly popular alternative to the big banks.

Simple steps to switch your accounts - its easier than you think

Switching your accounts to Nurses First is easy and the benefits will definitely be worth your while. To ensure the process is as hassle free as possible we have prepared the following simple step by step guide to help you make a smooth transition from your old bank to your new Nurses First accounts.

Step 1: Becoming a Nurses First member

Step 2: Choose the right financial package for you

Step 3: Transfer your pay to your new Nurses First account

Step 4: Transfer your electronic deposits/ direct credits

Step 5: Transfer your direct debits

Step 6: Register for Netlink online banking

Step 7: Set up your periodical/future dated payments

Step 8: Close your old bank account

Step 1: Becoming a Nurses First member

Nurses First is a division of Police & Nurses Credit Society.  Police & Nurses is a financial co-operative or credit union, which means that when you open an account with Nurses First, you become a member.

To become a Nurses First member you will need to complete a membership application form and return it to our branch at 250 Victoria Parade, East Melbourne along with the required personal identification. Examples of acceptable forms of identification are listed below. To make up the appropriate personal identification you will need to bring one item from the primary photo identification list or one item from the primary non-photo identification and one item from the secondary identification.

Download a membership request form here to become a member.

Primary Photo Identification

Australian or Foreign passport

Australian driver's licence

Australian Proof of Age Card

Primary Non-Photo Identification

Australian or Foreign birth certificate

Australian or Foreign citizenship certificate

  

Secondary Identification

Centrelink pension card

Notice to the individual from the Australian Taxation Office

Notice to the individual from a local government or utilities provider

Electoral enrolment card

Student ID card

Special provisions for identification are also available under certain circumstances. If you require a special provision or have any queries regarding your membership application please contact us on (03) 9419 1901.

Step 2: Choose the right financial package for you

At Nurses First we offer a range of banking products and services for you to choose from including everyday accounts, goal saver accounts, personal loans, home loans and offset accounts.

Nurses First can even help you save more on insurance with competitive cover for your health, home, contents and car. 

We can also work with you to tailor your everyday banking to suit your individual lifestyle and financial needs. If you would like assistance with selecting the right financial package for you, speak to a Member Relations Officer at our 250 Victoria Parade, East Melbourne or call us on (03) 9419 1901.

Step 3: Transfer your pay to your new Nurses First account

To transfer your pay to your Nurses First account you will need to provide your employer with Nurses First BSB number 806-015, your member number as the account number and the account name.

By electronically depositing at least $500 of your pay directly into a Nurses First Essential Saver Account each month you will qualify for a range of fee free transactions. 

Simply by making your loan repayments direct from your pay, you can also qualify for our low Easypay interest rate for home and personal loans.

Step 4: Transfer any other electronic deposits/direct credits to your new Nurses First account

If you have funds from any other sources electronically deposited directly into your bank account, such as Centrelink, investment dividends or health fund rebates, you will need to let them know that your bank account details have changed.

To help you with this we have created a template letter - deposits/direct credit which you can send to each organisations. Simply fill in the blank fields in the letter with your old and new account details, print it out, then sign it and send it to everyone who electronically deposits funds into your bank account.

Download the template letter - deposits/direct credits.

Step 5: Transfer direct debits to your new Nurses First account

You will need to cancel all direct debits coming from your old account (e.g. home and personal loan repayments, credit card repayments, insurance payments, health fund memberships, utility bills, subscriptions etc) and set them up for your new Nurses First account.

To help you with this we have created a template letter - direct debits  for you to send to everyone who is currently taking direct debit payments from your bank account. Simply fill in the blank fields in the letter with your old and new account details, print it out, then sign it and send it to your direct debiting organisations.

Download the template letter - direct debits.

Step 6: Register for Netlink online banking

Netlink online banking is Nurses First's secure online banking service. For a small monthly access fee, you will receive convenient 24 hour access to your accounts and unlimited Netlink transfers and BPAY bill payments free of  charge.

You can register for Netlink online banking either by submitting an online enquiry from the button at the bottom of the page or contacting us on 13 25 77.

* All new members are automatically registered to receive access to our Phonelink telephone banking service. To activate your Phonelink access please call 13 25 77 once you have received your Nurses First member number, and follow the prompts.

Step 7: Set up your perodical/ future dated payments

 If you have any future dated payments set up on your old bank account you will need to cancel these and set them up for your new Nurses First account. You can set future dated payments using our Phonelink telephone banking or Netlink online banking services. If you have any queries or would like assistance to set up your future dated payments please contact us on 13 25 77, or via our Live Help feature, by clicking on the Live Help icon on the right side of this page.

Step 8: Close your old bank account

To close your old bank account, contact your old bank and confirm with them what you need to do to close the account. Most banks require a written request with your signature to close an account or will ask you to fill in a form.

For more information about switching your account and changing your depoists/direct credits and direct debits can be found in our Switching Made Easy Guide.