BSB: 806-015Contact Us
If you need to contact us, we have a range of convenient contact options.
If you would like to contact us by phone, you can use the following numbers:
| Contact Numbers | |
| All enquiries and new accounts (eg change of address) |
(03) 9419 1901 (available 9.00am-5.00pm Monday to Friday) Alternatively 13 25 77 |
| International callers | International dialling code + 61 3 9419 1901 |
| Lost/Stolen Cards (freecall) |
1800 224 004 (available 24 hrs) |
| Card Fraud (after hours) |
1300 705 750 (available after hours) |
| Phonelink telephone banking and BPAY | 13 25 77 (available 24 hrs) |
| Facsimile | (03) 9419 1906 |
Our branch is located at 250 Victoria Parade, East Melbourne. We are open Monday to Friday 9.00am to 5.00pm.
If you would like to contact us by email please complete an online enquiry form and a Nurses First Member Services Consultant will promptly respond to your enquiry.
Our website offers a Web Chat service, providing online assistance in a real time, web chat format. With Web Chat, you don't need to disconnect from the internet to get help with your Nurses First enquiry. To initiate a web chat session with an online consultant, simply click on the Web Chat icon located at the top right corner of each page. Web Chat provides assistance with account enquiries, filling out application forms, navigating our website and information about products and services.
If you would like to contact us by post please post to:
PO Box 12847
Abeckett Street VIC 8006
