BSB: 806-015Deceased Estate
Deceased estate assistance
Dealing with a deceased estate can be hard after you’ve recently suffered a loss. We are here to help you in any way we can. We understand that times like these can be stressful, so we hope to make the process as easy and as straight forward as possible.
The information provided below is a guide to help you through the steps involved in finalising the banking arrangements for a deceased member of Nurses First.
- You will need to provide us with the original documents or certified copies of the death certificate. You will also need to provide a certified copy of the Will, if there is one.
- You will also need to provide the contact details of the executor, next of kin or the administrator of the estate. If this person is not an existing Nurses First member, they will need to complete the standard identification check.
- We will then be able to supply you with a letter, advising you of the next steps required to finalise the accounts. We can also provide you with the details of all accounts held by the deceased member.
You need to send certified copies by free post to:
Police & Nurses
PO Box 8609
PERTH BC WA 6849
| More Information | |
| Individual accounts | All accounts in the sole name of the deceased will be immediately frozen once we have been advised of the members’ death. This includes all direct debits, periodical payments and cheques. Direct credits will continue to be paid. No penalty applies if redeeming an investment. |
| Joint accounts | For joint accounts, the surviving member can continue to operate the account. Once all paperwork has been received, we will request that all joint accounts are converted into accounts held in the survivors name only. |
| Bill payments |
Nurses First is able to pay any of the following bills from the balance of the deceased account:
Please note: Original invoices must be presented before payments can be made. |
Quick reference guide
The tables below show the documentation required depending on the circumstance:
| Single accounts | ||||
| Scenario | Required documents | |||
| No valid Will with total deposits under $15,000 | Death certificate | Next of kin claim letter | Indemnity form | Written instructions to close |
| No valid Will with total deposits over $15,000 | Death certificate | Letters of administration | Written instructions to close | |
| No valid Will with loan accounts* | Death certificate | Written instructions to close | ||
| No valid Will and member holds a share | Death certificate | Next of kin claim letter | Indemnity form | Written instructions to close |
| With a Will and total deposits under $15,000 | Death certificate | Will | Written instructions to close | |
| With a Will and total deposits over $15,000 | Death certificate | Will | Probate | Written instructions to close |
| With a Will and loan only* | Death certificate | Written instructions to close | ||
| With a Will and member holds a share | Death certificate | Will | Written instructions to close | |
*Some loan accounts may require additional documentation. For more details, contact us on the details below.
| Joint accounts | ||
| Scenario | Required documents | |
| Joint accounts | Death certificate | Written instructions to convert |
| Joint loan accounts | Death certificate | Written instructions to convert |
| Joint share | Death certificate | Written instructions to convert |
Additional contact details
- International callers + 61 8 9219 7609
- Mail to PO Box 8609 PERTH BC WA 6849
- If you are seeking further advice, here are some contact details we hope will be of help to you:
State Trustee
Tel: 03 9667 6466
Community Information Victoria - Citizen’s Advice Bureau
Tel: 03 9672 2000
Web: www.civ.org.au
Supreme Court - Probate Office
Tel: 03 9603 6111
Web: www.supremecourt.vic.gov.au
Centrelink
Note: This information is intended as a guide only and may differ in individual cases.
Glossary of Terms
The title given to a person or organisation appointed by the Supreme Court to manage and distribute a deceased person’s estate. If a deceased person does not have a Will, a Letter of Administration is issued by the court to authorise a person to act as an Administrator for the deceased person’s estate.
A person who shares in the proceeds of the deceased’s estate.
These are copies of documents which have been certified as ‘true copies of the originals’ by a person authorised to do so – an eligible witness.
View a full list of eligible witnesses - statutory declaration signatory list
An official document containing the information registered when someone passes away.
A person’s assets and liabilities.
The title given to a person or organisation nominated in a will to manage and distribute a deceased person’s estate.
This is a form we require which indemnifies the Society against further legal action by another claimant of the estate. Download an Indemnity Form.
A person is deemed to have died ‘intestate’ when they have left no legal Will.
If a deceased person does not have a Will and the Estate is under $15,000 then we do not require formal Letters of Administration. We will accept a letter from the next of kin claiming administration the Estate funds.
The process of proving and registering a deceased person’s last Will in the Supreme Court. To obtain a grant of Probate, the executor named in the Will must make application to the Probate Office of the Supreme Court. If the application is approved, the executor is given a grant of Probate, authorising them to administer the estate of the deceased according to the terms of the Will.
A person is deemed to have died ‘testate’ when they have left a legal will.
A legal document that describes how a person wants their assets to be dealt with after their death and names a person/s or organisation as executor.
Instruction to Police & Nurses by the executor / administrator / next of Kin to close the deceased member’s account.
